Saved copy of
Ed Sheeran 2026 North America Tour FAQs
Ed Sheeran · 2025-09-18
The saved file is a PDF document of 0.3 MB. What follows is the text taken from it, which is the text the story quotes.
<!-- page 1 -->
. FREQUENTLY ASKED QUESTIONS .
GENERAL...................................................................................................................................2
Key things to note.....................................................................................................................................2
TICKETS....................................................................................................................................3
When do tickets go on sale?.................................................................................................................... 3
How do I access each presale?...................................................................................................................... 3
Where do I buy tickets?............................................................................................................................5
How many tickets can I buy?................................................................................................................... 5
How much are tickets?............................................................................................................................. 6
How will I receive my ticket(s)?................................................................................................................6
I can't find my confirmation email.................................................................................................................... 6
I’ve changed my mind, can I get a refund or exchange my ticket(s)?.................................................... 6
I have a question about my ticket(s) or purchase, who should I contact?............................................. 6
What if I have an issue with my ticket(s) at the venue?.......................................................................... 6
ACCESSIBILITY.......................................................................................................................... 7
Purchasing accessible tickets.................................................................................................................. 7
Further venue accessibility information...................................................................................................7
---
<!-- page 2 -->
GENERAL
Key things to note
Find all tour information at northamerica.edsheeran.com
The following are the only Official Ticketing Companies for each show on Ed Sheeran’s LOOP Tour:
CITY VENUE OFFICIAL TICKETING COMPANY
Glendale, AZ State Farm Stadium SeatGeek
Nashville, TN Nissan Stadium SeatGeek
Milwaukee, WI American Family Insurance Amphitheater | Summerfest Ticketmaster
Chicago, IL Soldier Field Ticketmaster
Denver, CO Empower Field at Mile High Ticketmaster
Las Vegas, NV Allegiant Stadium Ticketmaster
San Diego, CA Petco Park Ticketmaster
Santa Clara, CA Levi's® Stadium Ticketmaster
Seattle, WA Lumen Field Ticketmaster
Los Angeles, CA SoFi Stadium Ticketmaster
Minneapolis, MN U.S. Bank Stadium Ticketmaster
Toronto, ON Rogers Centre Ticketmaster
Detroit, MI Ford Field Ticketmaster
East Rutherford, NJ MetLife Stadium Ticketmaster
Philadelphia, PA Lincoln Financial Field Ticketmaster
Foxborough, MA Gillette Stadium Ticketmaster
Atlanta, GA Mercedes-Benz Stadium Ticketmaster
Indianapolis, IN Lucas Oil Stadium Ticketmaster
Charlotte, NC Bank of America Stadium Ticketmaster
Arlington, TX AT&T Stadium SeatGeek
Hollywood, FL Hard Rock Live at Seminole Hard Rock Hotel & Casino Ticketmaster
Tampa, FL Raymond James Stadium Ticketmaster
Tickets can only be accessed via the iOS or Android App for the Official Ticketing Company
associated with the applicable Venue. Make sure you install the relevant Official Ticketing Company’s
App to access tickets for the corresponding Venue.
If you have accessible booking needs, including wheelchair and/or companion seating, or other ADA
recognized requirements, please refer to the relevant Official Ticketing Company’s contact details for
your chosen show. For more information, please refer to the ‘Accessibility’ section of this FAQ.
---
<!-- page 3 -->
TICKETS
When do tickets go on sale?
The start and end times below are listed in local venue time. Tickets go on sale in the time zone of the
venue you are purchasing for.
START TIME END TIME*
Artist Presale, powered by Seated Sept. 23, 2025 at 9:00 AM Sept. 25, 2025 at 11:59 PM
Amex Presale Tickets™ Sept. 23, 2025 at 12:00 PM Sept. 25, 2025 at 11:59 PM
Spotify Fans First Sept. 25, 2025 at 10:00 AM Sept. 25, 2025 at 11:59 PM
Ticketmaster Presale Sept. 25, 2025 at 10:00 AM Sept. 25, 2025 at 11:59 PM
SeatGeek Presale Sept. 25, 2025 at 10:00 AM Sept. 25, 2025 at 11:59 PM
Local Venue & Radio Presales Sept. 25, 2025 at 10:00 AM Sept. 25, 2025 at 11:59 PM
Public General Onsale* Sept. 26, 2025 at 10:00 AM
* = provided tickets remain available
How do I access each presale?
Artist Presale, powered by Seated
You can sign up for the Artist Presale at edsheeran.com/#tour, northamerica.edsheeran.com, or using
the direct link below.
Registration for the Artist Presale begins Sept. 18 at 8:00 AM US/Eastern and closes on Sept. 25 at 11:59
PM local venue time. Registered fans will receive a unique one-time code before the Artist Presale
begins on Tuesday, September 23 at 9:00 AM local time. Registration is free, but it does not guarantee
tickets. For questions about the presale registration process, please visit support.seated.com.
SHOW DATE CITY ARTIST PRESALE SIGN-UP LINK (SEATED)
June 13, 2026 Glendale, AZ https://link.seated.com/3f13d571-31d4-44eb-9abc-b00b08727ed5
June 20, 2026 Nashville, TN https://link.seated.com/3e24be71-e780-4ba3-89be-db00ddf0160a
June 25, 2026 Milwaukee, WI https://link.seated.com/6470f018-b17d-4446-b2c4-9ff72f3c7422
June 27, 2026 Chicago, IL https://link.seated.com/d8c459c1-08f4-4e14-bd79-49b36499a455
July 4, 2026 Denver, CO https://link.seated.com/6e8cd4dd-1386-4bbd-ac48-209fbd053a0a
July 18, 2026 Las Vegas, NV https://link.seated.com/fbfc8c5f-4ea1-4bb6-9c57-935f142ca3da
July 21, 2026 San Diego, CA https://link.seated.com/26ebe274-7b89-42f7-8a28-9575f5c73ad2
---
<!-- page 4 -->
July 25, 2026 Santa Clara, CA https://link.seated.com/c64033f9-e41f-46c8-b765-22dff53c2e6f
August 1, 2026 Seattle, WA https://link.seated.com/2154cd22-2258-41dc-a372-de63171c8c6f
August 8, 2026 Los Angeles, CA https://link.seated.com/d4bd40bb-4755-40b7-bbeb-79921a598155
August 15, 2026 Minneapolis, MN https://link.seated.com/e62ad31e-15cb-403a-96d8-0ee7dcd8bbc9
August 20, 2026 Toronto, ON https://link.seated.com/4ef6bdd8-2ef8-4d0f-b8fb-0156c954b8d8
August 21, 2026 Toronto, ON https://link.seated.com/822b49ec-67f7-48f1-a7d2-52ad2a47a013
August 22, 2026 Toronto, ON https://link.seated.com/3b0cc4c1-3461-4d55-8913-f4e23350da81
August 29, 2026 Detroit, MI https://link.seated.com/102d5a3e-994d-4b8c-9a9d-be8970ec7d6e
September 4, 2026 East Rutherford, NJ https://link.seated.com/b36c92ff-156c-4736-869c-dc6bde7c5a09
September 5, 2026 East Rutherford, NJ https://link.seated.com/f458edd2-a363-4d9a-9196-fc7f92bb8ec9
September 19, 2026 Philadelphia, PA https://link.seated.com/8d509826-75af-4d07-a0e7-e8944fa84020
September 25, 2026 Foxborough, MA https://link.seated.com/5eec9849-103e-408d-bb71-ae30a52abf9c
September 26, 2026 Foxborough, MA https://link.seated.com/da56dea1-e964-4ac8-9af9-bc87eba90747
October 3, 2026 Atlanta, GA https://link.seated.com/6eb39488-e83b-4586-ba75-02f0d73189a1
October 10, 2026 Indianapolis, IN https://link.seated.com/07f51147-dc50-4a38-a072-99b00bb592dc
October 17, 2026 Charlotte, NC https://link.seated.com/5e07a540-2808-4461-bcb0-f9047326ba76
October 24, 2026 Arlington, TX https://link.seated.com/3c1b5e10-2425-4604-b631-9733c973ccbf
October 29, 2026 Hollywood, FL https://link.seated.com/38935a3f-1461-4583-83cd-b1fd6a826b68
October 30, 2026 Hollywood, FL https://link.seated.com/eb7afab0-b73b-45be-a892-4defb471cdd5
November 7, 2026 Tampa, FL https://link.seated.com/f83d576e-ecb5-4ef5-875d-ba800ad53a0d
Amex Presale Tickets™
American Express® Card Members can purchase Amex Presale Tickets™ to select US and Canada
shows before the general public starting September 23rd at 12pm local time through September 25th at
10pm local time. While supplies last. Terms apply. For more information, visit
amex.aegpresents.com/edsheeran
Spotify Fans First
Emails are sent to listeners whose Spotify data shows they are Ed Sheeran’s top fans and/or follow Ed
Sheeran on Spotify. More information here.
Ticketmaster Presale
Eligible fans will receive an email with a presale code to purchase tickets.
SeatGeek Presale
Eligible fans will receive an email with a presale code to purchase tickets.
---
<!-- page 5 -->
Local Venue & Radio Presales
Local presale access methods vary per market. Check with your local venue and/or radio station for
presale access details.
Where do I buy tickets?
The following are the only Official Ticketing Companies for each show on Ed Sheeran’s LOOP Tour:
CITY VENUE OFFICIAL TICKETING COMPANY
Glendale, AZ State Farm Stadium SeatGeek
Nashville, TN Nissan Stadium SeatGeek
Milwaukee, WI American Family Insurance Amphitheater | Summerfest Ticketmaster
Chicago, IL Soldier Field Ticketmaster
Denver, CO Empower Field at Mile High Ticketmaster
Las Vegas, NV Allegiant Stadium Ticketmaster
San Diego, CA Petco Park Ticketmaster
Santa Clara, CA Levi's® Stadium Ticketmaster
Seattle, WA Lumen Field Ticketmaster
Los Angeles, CA SoFi Stadium Ticketmaster
Minneapolis, MN U.S. Bank Stadium Ticketmaster
Toronto, ON Rogers Centre Ticketmaster
Detroit, MI Ford Field Ticketmaster
East Rutherford, NJ MetLife Stadium Ticketmaster
Philadelphia, PA Lincoln Financial Field Ticketmaster
Foxborough, MA Gillette Stadium Ticketmaster
Atlanta, GA Mercedes-Benz Stadium Ticketmaster
Indianapolis, IN Lucas Oil Stadium Ticketmaster
Charlotte, NC Bank of America Stadium Ticketmaster
Arlington, TX AT&T Stadium SeatGeek
Hollywood, FL Hard Rock Live at Seminole Hard Rock Hotel & Casino Ticketmaster
Tampa, FL Raymond James Stadium Ticketmaster
You can access the direct ticketing link for your show on EdSheeran.com
Entry to each show can only be guaranteed if tickets are purchased directly through the
corresponding Official Ticketing Company listed above.
How many tickets can I buy?
There is a six (6) ticket limit for per customer, per show.
---
<!-- page 6 -->
This restriction is in place to give as many people as possible a fair chance to buy tickets.
Customers who exceed the published ticket limits may have their tickets cancelled without notice.
Please note: any transactions that are detected as bot purchases, patrons creating duplicate accounts
in order to purchase more than the ticket limit or any other action that indicates a suspicious purchase
may be cancelled without notice.
How much are tickets?
There are a wide range of ticket categories and prices available.
Please refer to the relevant show date you are purchasing for on the Official Ticketing Company’s
site for all ticket categories and prices.
Additional fees relating to the transaction, handling and delivery of tickets may be applied by the
Official Ticketing Company.
How will I receive my ticket(s)?
Tickets can only be accessed via the iOS or Android App for the Official Ticketing Company
associated with the applicable Venue. Make sure you install the relevant Official Ticketing Company’s
App to access tickets.
We recommend you download and install the relevant Official Ticketing Company’s App before
purchasing your ticket(s) but it can still be done after purchase. You will be able to view your ticket
purchase with show date, venue and seat allocation in the relevant App.
I can't find my confirmation email
First, check your email junk or spam folder. If your ticket confirmation email is not in your junk or
spam folder, please contact the Official Ticketing Company’s customer support team:
Ticketmaster customer support // SeatGeek customer support
I’ve changed my mind, can I get a refund or exchange my ticket(s)?
All sales are final. If you change your mind about your ticket purchase, you are not entitled to a
refund or exchange on your ticket purchase.
I have a question about my ticket(s) or purchase, who should I contact?
Please direct all ticket or purchase inquiries to the corresponding Official Ticketing Company’s
customer support team: Ticketmaster customer support // SeatGeek customer support
What if I have an issue with my ticket(s) at the venue?
If you have any issues with your ticket(s) at the venue including if your phone is lost or stolen and
you cannot access your tickets another way, please head to the box office of your venue.
Ensure you bring valid photo ID in order for the venue staff to assist you.
---
<!-- page 7 -->
ACCESSIBILITY
Purchasing accessible tickets
If you have accessible booking needs for Ed Sheeran’s LOOP Tour, including wheelchair, companion
seating, or other ADA recognized requirements, please refer to the relevant Official Ticketing
Company’s accessibility guide: Ticketmaster’s Accessibility Guide // SeatGeek’s Accessibility Guide
For any other questions, contact the relevant customer support team: Ticketmaster customer
support // SeatGeek customer support
Further venue accessibility information
Please refer to your show’s venue for their accessibility guide.